Privacy Policy for PeakLearnTop

At PeakLearnTop, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services or website.

1. Information We Collect

We collect the following types of information to provide and enhance our services:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

Non-Personal Information:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data (via cookies and analytics)

2. How We Use Your Information

The information we collect is used to:

  • Facilitate bookings, lessons, and rentals.
  • Process transactions securely.
  • Provide customer support and respond to inquiries.
  • Improve our website and services.
  • Send promotional offers and updates (with your consent).
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: For payment processing, email communication, and analytics.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience and understand how you interact with our website. You can manage or disable cookies through your browser settings.

Types of Cookies:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Help us improve our services by understanding user behavior.
  • Marketing Cookies: Provide personalized advertising.

5. Data Security

We take appropriate measures to protect your information from unauthorized access, loss, or misuse. These include encryption, secure servers, and regular security audits.

6. Your Rights

As a user, you have the right to:

  • Access your personal data.
  • Request corrections or updates to your information.
  • Request deletion of your data (subject to legal obligations).
  • Opt-out of marketing communications.

To exercise these rights, contact us at info@peaklearntop.com.

7. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing any data.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

PeakLearnTop3623 James Street, Burnaby, British Columbia, V5G 1J9, CanadaEmail: info@peaklearntop.comPhone: +1 604-421-2040